Privacy Policy

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Effective Date: June 1, 2026

Platinum Revive is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our handyman services.

1. Information We Collect

We only collect information that is necessary to provide our services and improve your experience on our site. This includes:

  • Contact Form Data: When you fill out our contact form, we collect your name, email address, phone number, physical address, and any details regarding the work required.
  • Service Details: Information regarding the repairs or maintenance required at your property for quoting purposes.
  • Automated Data: IP addresses, browser type, and usage patterns collected via cookies and tracking tools (see Section 6).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries submitted through our contact form.
  • To provide quotes, schedule service appointments, and communicate project updates.
  • To analyze website traffic via Google Analytics to understand how visitors interact with our site.
  • To optimize our Google Ads campaigns to ensure we are reaching the right customers in New South Wales.

3. Disclosure of Your Information

Platinum Revive does not sell, rent, or trade your personal information to third parties. We may only share your information in the following circumstances:

  • Service Providers: With trusted third-party tools used for business operations (e.g., email services, booking calendar apps, or accounting software).
  • Legal Requirements: If required by law to comply with a legal obligation or government request in New South Wales, Australia.
  • Subcontractors: In specific cases where specialized licensed trades are brought in to assist (only the information necessary for them to complete their task is shared).

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Whether stored digitally or on paper, we ensure that your data is kept secure and only accessed by personnel who require it to perform their duties.

5. Your Rights (Australian Privacy Principles)

Under the Australian Privacy Act, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or out-of-date information.
  • Deletion: Request that we delete your personal data, subject to our legal obligations (such as keeping financial records for tax purposes).

6. Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic.

  • Google Analytics: We use Google Analytics to track website visits, page views, and user behavior. This helps us improve the site's layout and content.
  • Google Ads & Remarketing: We may use Google services to serve ads based on your previous visits to our website. You can opt out of personalized advertising by visiting Google Ads Settings.
  • Control: You can choose to disable cookies through your browser settings, though some features of the site may not function perfectly as a result.

7. Changes to This Policy

Platinum Revive reserves the right to update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

Contact Us Regarding Your Privacy

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your data, please contact us at:

Platinum Revive
Phone: 0397 689 272
Email: info@platinumrevive.com
Location: Frenchs Forest, NSW, Australia